memori88 Platform Privacy Notice
This page describes what we collect when you use memori88 and how we keep that data protected. When you create an account, deposit funds, or place bets on Liga 1, Champions League, live-dealer games, or slots, we collect personal information. We use that data to verify your identity, process payments, settle bets, and comply with legal obligations.
Our privacy practices are built on three principles: we collect only what we need, we encrypt and secure your data, and we do not share your information with third parties except where required by law. Your account is protected by KYC verification and optional two-factor authentication. Your payment details are encrypted and never stored in plain text.
This notice explains what data we collect, how we use it, who may access it, and what rights you have. If you have questions about your privacy on memori88, contact our support team through the app or website.
What Data We Collect on memori88
We collect personal data during account registration and ongoing use of memori88. During signup, we collect your full name, date of birth, email address, and phone number. We also collect your ID number and the type of ID (national ID, passport, or driver's license).
During KYC verification, we collect a photo of your ID and a recent selfie. We use these documents to confirm your identity and verify that you meet eligibility requirements under applicable law. We store these documents securely and do not share them with third parties except where required by law.
When you deposit or withdraw, we collect payment method details (e-wallet account, bank account number, or QRIS code). We do not store full payment details; we store only the last four digits and the payment method type. Your full payment information is encrypted and processed by our payment processors.
When you place bets on Liga 1, Piala AFF, Champions League, live-dealer games, slots, or number games, we record your selections, stakes, results, and payouts. We also collect your IP address, device type, and browser information for security and fraud prevention. This data helps us detect suspicious activity and protect your account.
How We Use Your Data
We use your personal data for five main purposes. First, we verify your identity and eligibility through KYC verification. Second, we process your deposits and withdrawals through our payment processors. Third, we settle your bets and manage your account balance. Fourth, we detect and prevent fraud, money laundering, and other illegal activity. Fifth, we comply with legal obligations and regulatory requests.
We also use your data to send you account notifications (login alerts, withdrawal confirmations, bonus offers). You can manage your notification preferences in your Account settings. We do not sell your data to third parties or use it for marketing purposes beyond memori88.
Your data is encrypted in transit and at rest
We use industry-standard encryption (TLS 1.2+) to protect your data when it travels between your device and our servers. Your data is also encrypted when stored on our servers. Only authorized memori88 staff can access your data, and only for legitimate business purposes.
Third-Party Processors and Data Sharing
We share your data with third-party processors only when necessary. Our payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) receive your payment method and transaction details to process deposits and withdrawals. These processors are bound by confidentiality agreements and use your data only to process payments.
We may share your data with law enforcement or regulatory authorities if required by law. We do not share your data with marketing companies, data brokers, or other third parties. We do not sell your data.
Our servers may be located outside your jurisdiction. Your data may be transferred to and stored in countries other than Indonesia. By using memori88, you consent to this transfer. We maintain the same level of data protection regardless of server location.
Your Rights and Data Access
You have the right to access, correct, and delete your personal data. To request access to your data, contact our support team with your account email. We will provide a copy of your data within a few business days. To correct inaccurate data, log into your Account settings and update your information directly. To request deletion, contact our support team and explain your request.
We may retain your data for a period after account closure if required by law or for fraud prevention. We will not use retained data for any purpose other than legal compliance or fraud prevention.
Key takeaways
- We collect name, ID, email, phone, and payment method during signup and KYC
- We use your data to verify identity, process payments, settle bets, and prevent fraud
- Your data is encrypted in transit and at rest
- We share data with payment processors and law enforcement only when required
- You can request access, correction, or deletion of your data anytime
Cookies and Tracking
We use cookies to remember your login session and preferences. Cookies are small files stored on your device that help us recognize you when you return to memori88. We use session cookies (deleted when you close your browser) and persistent cookies (stored for a set period).
We do not use cookies for tracking or profiling. We do not share cookie data with third parties. You can disable cookies in your browser settings, but this may affect your ability to use memori88.
Data Retention and Deletion
We retain your personal data for as long as your account is active. After you close your account, we retain your data for a period required by law (typically 5-7 years for financial records). We may also retain data longer if required by regulatory requests or legal proceedings.
We delete your data securely using industry-standard methods. Deleted data cannot be recovered. If you have questions about data retention, contact our support team.
Security Practices on memori88
We protect your account through multiple security layers. Your password is hashed and salted—we do not store your password in plain text. You can enable two-factor authentication (2FA) for added security. 2FA requires a code from your phone each time you log in from a new device.
We monitor your account for suspicious activity. If we detect unusual login patterns, large withdrawals, or rapid account changes, we may place a temporary hold on your account pending verification. We will notify you by email if a hold is applied.
Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We conduct penetration testing to identify and fix vulnerabilities. We do not guarantee that our systems are non-specific info secure—no system is—but we maintain industry-standard security practices.
Changes to This Privacy Notice
We may update this privacy notice at any time. We will notify you of material changes by email or by posting a notice on memori88. Your continued use of the platform after changes take effect means you accept the new privacy notice. If you do not agree with changes, you may close your account.
Contact Us About Privacy
If you have questions about your privacy on memori88, contact our support team through the app or website. We respond to privacy inquiries within a few business days. For formal privacy requests (access, correction, deletion), email our privacy team at the address provided in your Account settings.
If you believe we have violated your privacy rights or applicable data protection law, you can file a complaint with the data protection authority in your jurisdiction. We cooperate with all regulatory inquiries and investigations.
Our services are available only where local law permits. We comply with the data protection laws of the jurisdictions where we operate. If you access memori88 from Jakarta, Surabaya, Bandung, Medan, or other supported regions, your data is protected under applicable local law and our privacy practices.